Terms and Conditions

Last Updated: 11 June 2026

Welcome to tourismindubai These Terms and Conditions explain the rules for using our website, purchasing our products or services, and interacting with our business.

By accessing this website or placing an order with us, you agree to follow these Terms and Conditions. Please read them carefully before using our website.

1. Business Information

This website is operated by [tourismindubai].

Website: https://tourismindubai.info/
Email: info@tourismindubai.info

For UK limited companies, business websites and official business materials should display key company information such as company name and registered details where applicable.

2. Use of Our Website

By using this website, you agree that you will not:

Use the website for any unlawful purpose.
Copy, reproduce, or misuse any website content without permission.
Attempt to damage, hack, interrupt, or interfere with the website.
Provide false, misleading, or incomplete information when placing an order.
Use our website in a way that may harm our business, customers, or reputation.

We reserve the right to restrict or block access to our website if we believe a user has violated these Terms and Conditions.

3. Products and Services

We aim to display our products, services, descriptions, prices, and images as accurately as possible. However, colours, sizes, packaging, and product appearance may vary slightly due to screen settings, supplier updates, or manufacturing changes.

All products and services are subject to availability. We may update, remove, or replace products at any time without prior notice.

4. Pricing and Payment

All prices shown on our website are listed in [Currency, e.g. GBP] unless stated otherwise.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

Payment must be completed at checkout using the available payment methods on our website. Your order will only be processed after successful payment confirmation.

5. Orders

When you place an order, you are making an offer to purchase the selected product or service. We reserve the right to accept or reject any order for reasons including but not limited to:

Product unavailability.
Incorrect pricing or product information.
Payment failure.
Suspected fraud or misuse.
Delivery restrictions.

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee acceptance if an issue is found.

6. Delivery and Shipping

We aim to dispatch and deliver orders within the estimated timeframe shown on our website. Delivery times are estimates only and may vary due to courier delays, stock availability, public holidays, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery details. We are not responsible for failed or delayed delivery caused by incorrect or incomplete address information.

7. Returns, Refunds, and Cancellations

If you are a consumer purchasing online, you may have the right to cancel certain orders within 14 days of receiving your item, depending on the product type and applicable law. UK guidance states that for many distance sales, customers must be offered a refund if they notify the seller within 14 days of receiving the item.

To request a return or refund, please contact us at:

Email: [Email Address]

Returned items must be unused, in original condition, and in original packaging where possible.

Refunds may be refused or reduced if the item has been used, damaged, altered, or returned in an unsuitable condition.

Some items may not be eligible for return, including:

Personalised or custom-made products.
Perishable goods.
Hygiene-sensitive products once opened.
Digital products after access or download.
Items damaged by misuse.

8. Damaged, Faulty, or Incorrect Items

If you receive a damaged, faulty, or incorrect item, please contact us as soon as possible with your order number, details of the issue, and clear photos where relevant.

We will review the issue and may offer a replacement, repair, refund, or other suitable solution depending on the situation.

9. Customer Responsibilities

Customers must ensure that all information provided during checkout is accurate and complete.

Customers are responsible for checking product details, sizes, specifications, compatibility, and suitability before placing an order.

We are not responsible for losses caused by customer error, misuse of products, or failure to follow product instructions.

10. Website Content

All content on this website, including text, images, graphics, logos, product descriptions, designs, and layout, belongs to [Your Business Name] or our licensors unless stated otherwise.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

11. Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content, policies, security, or practices of third-party websites.

Visiting third-party websites is at your own risk.

12. Privacy and Personal Data

We may collect and process personal information such as your name, email address, phone number, delivery address, billing details, and order information.

We use this information to process orders, provide customer support, improve our services, and comply with legal obligations.

UK GDPR requires organisations to provide clear privacy information explaining how personal data is used, stored, shared, and protected.

For full details, please read our Privacy Policy.

13. Cookies

Our website may use cookies to improve user experience, remember preferences, analyse website performance, and support shopping cart functionality.

Cookies are small files placed on your device by websites. The ICO explains that cookies can be used for functions such as remembering preferences, keeping items in a shopping basket, and counting website visitors.

For more information, please read our Cookie Policy.

14. Limitation of Liability

We aim to keep our website accurate, secure, and available. However, we do not guarantee that the website will always be error-free, uninterrupted, or free from viruses.

To the fullest extent permitted by law, we will not be liable for:

Indirect or consequential losses.
Loss of profit, revenue, or business opportunity.
Website downtime or technical issues.
Delays caused by third-party couriers or suppliers.
Losses caused by incorrect customer information.
Misuse of products by the customer.

Nothing in these Terms and Conditions limits any legal rights that cannot be excluded under applicable law.

15. Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date.

By continuing to use our website after changes are posted, you agree to the updated Terms and Conditions.

16. Governing Law

These Terms and Conditions are governed by the laws of UAE.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us: